Aberdeen on customer experience: How leading firms succeed with customer operations
Aberdeen surveyed 1,357 businesses from over 10 industries to share their top strategic priorities and core capabilities for managing customer operations–when customer service works together with middle- and back-office teams to resolve customer issues. Gain new insights from these exclusive findings.
Join us to hear what your industry peers shared as pillars of their back-office and customer experience success. You'll get insights on how leading firms manage digital transformation and orchestrate service and back-office activities—enabling better collaboration across all departments. You'll learn:
Read More
By submitting this form you agree to ServiceNow contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. ServiceNow web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: CRM, Digital transformation, End User Experience, ServiceNow, Virtualization
More resources from ServiceNow
Embrace Legal Integrations - Palo Alto Networ...
As one of the premier cyber security companies, Palo Alto recognized the growing importance of saving time and switching to the demands of today's ...
The PMO that delivers
A modern PMO is no longer project focused, it is business focused. Instead of trying to ensure projects are executed in a certain way, it tries to ...
GBS: Connecting the critical dots: How global...
Expectations have never been higher for enterprises to boost competitive advantage and maintain agility. To achieve these goals, organizations must...
