Latest Whitepapers

Aberdeen Customer Operations
This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

The Characteristics of Your Future Technology Capabilities
Disruption -- whether big (COVID-19) or small (new start-up competitors) -- has more or less become commonplace...

Time to Replace Laser Scanners: Myth-busting Software Scanning
Last mile operations are complex and challenging. Delivery companies across the globe are increasingly...

Moving to a Cloud Data Warehouse on Amazon Redshift
The challenge for today's enterprises is to extract the most value from their data. To do so, companies...

Implementing Zero Trust Best Practices
Network security challenges have evolved significantly over the years as users have become increasingly...

Reimagining IT service delivery and operations in unimagined times
Discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more...

6 Common Digital Transformation Mistakes Made by Infrastructure Leaders
Technology leaders, motivated by the turbulent nature of our economy, have decisively shifted their focus...

SASE and ZTNA for Dummies
SASE and ZTNA combine SD-WAN efficiencies with a flexible, user-centric approach to securing remote workers...

eBook: Product development strategies managed with cloud PLM
Discover how your product development strategies can benefit from modern cloud software-as-a-service...
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