Latest resources from IBM
Work smarter with AI-powered marketing
You're trying to be a more innovative marketer, but you're buried in so much data that most of your time is spent trying to make sense of it instea...
The evolution of process automation
Automation has a long and storied history.
Today, advancements in artificial intelligence (AI) are spawning a new phase of automation: intell...
A Smarter Contact Centre for Employee and Cus...
For years, customer service has prioritized cost containment and contact deflection. Today, rising customer expectations require a more responsive ...