Failing to adequately screen suppliers' security can lead to data breaches, which can shut down operations, damage customer trust and incur hefty regulatory penalties. An automated security questionnaire platform can…
CloudOps professionals—from DevOps engineers to site reliability engineering (SRE) teams—pursue paths to streamlined processes and product development. They care about transforming complicated procedures into simplified ones, whether it's through system…
What if your software developers and engineering teams were able to consistently deploy multiple times each day? What if they needed less than one day's lead time for changes and…
Software engineering teams were often among the best placed to adjust to 2020's shift to working from home (WFH). While colleagues in other parts of the enterprise had to get…
Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations can count on widespread adoption of well-established apps like Word, Outlook, and Excel. Many are also…
While video communications became hugely popular for teams during 2020/1 looking to connect face-to-face, voice calls also proved tremendously valuable throughout the pandemic. RingCentral recently looked deeper into the role…
Throughout the pandemic, one of the hardest hit areas of business has been the contact center. Starting with the sudden, wholesale shift from brick-and-mortar to a work-from-home model, contact centers…
IT Asset Management (ITAM) is a set of business practices that enables organizations to better manage all of their IT assets, from software and SaaS to hardware and cloud. Investing…
Every minute your business is operating in the public cloud is costing you money.
And the costs are growing all the time. Staying on top of this IT spend is a…
Do you need a framework for developing your ITAM practice?
Or need support aligning your ITAM program to your organization's objectives?
A ITAM program is only as effective as the people, processes…
Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced it during the pandemic, and many don't plan to return to their old behaviors.…
The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers who were still digital holdouts into the same situation: learn how to shift banking…