With digital technology touching every part of our lives and new threats popping up daily, it is imperative...

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

Digital transformation continues to accelerate across all industries as organizations seek to increase...

The shelter-in-place mandates put in place earlier in 2020 sent most employees home, and for the next...

This eBook reveals expert insights into how your contact center can effectively implement self-service...

The latest findings in our ongoing threat intelligence efforts in the war between Russia and Ukraine,...

In today's remote and hybrid workplace, richer employee experiences are a must. This employee experience...

Although making predictions about the future is difficult even under the best of circumstances, it's...

Build agility and get the most from your ERP modernisation. Many organisations approach ERP modernisation...

Enterprises are moving rapidly to diverse cloud models, including hybrid cloud, multicloud and connected...

We all know the core benefits of automation: creating efficiencies and saving money. But what's not discussed...

A guide on how a workforce management strategy can help manage the hospitality labor problem. ...

CybSafe's analysis of ICO data finds the number of incidents of ransomware reported has doubled in a...