Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...

We're living in a connected world. Every screen is a window of opportunity, a chance to engage with your...

The world is experiencing a digital shift, with everyday chores and activities being completed with the...

Technology in media evolves quickly. Once seen as buzzwords, AI and machine learning (ML) are now crucial...

A new breed of tablets is powering ultra-mobility. Public sector employees have always been mobile, the...

Against the backdrop of an increasingly complex IT environment, security strategies are evolving. Now,...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...

Legacy infrastructures are a roadblock to innovation, despite most service providers being heavily reliant...

Take a deep dive into deep learning Deep learning provides the means for discerning patterns in the data...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

Mastering deal making and integration is now a competitive imperative. At a time of rampant digital disruption,...

The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....

The technology industry is a top target for both cybercriminals and state-sponsored cyber espionage groups....