Artificial Intelligence

Data as a Strategic Growth Asset in 2021
In Q1 of 2021, WBR Insights surveyed 100 Chief Data Officers and similar from buy-side and sell-side...

Digital Transformation and Risk for dummies
Digital transformation is a critical priority for many companies across most industries, and it's more...

Reimagining your Workforce Strategy
For all the unhappiness, chaos and uncertainty created by the pandemic crisis, it has also pointed us...

The state of contact centre transformation in the new digital world
The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

Avoiding Container Vulnerabilities
Containers offer an unprecedented opportunity to scale cloud-based services, make incremental changes...

The US Customer Experience Decision-Makers’ Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

OutSystems for Digital Banking
Create a Frictionless Digital Banking Experience With the Power of Low-Code The retail banking industry...

What's Next: Life-work Technology
The events of 2020 and 2021 impacted every possible area of our businesses, our cultures, our communities. A...

AI-powered contact centers to improve customer experience
Leverage AWS Language AI services to enhance customer experiences It's time to leave behind the challenges...

7 Leading Machine Learning Use Cases
Machine learning drives results While machine learning has moved beyond the hype to become a meaningful...

2022 Cloud Security Outlook
Developers can't build new products if they have to spend time thinking about security, and security...

Understanding cybersecurity workforce problems and solutions in 2021
The findings in this large-format survey reinforce existing statistics and, in certain instances, actually...

Three reasons your cloud data warehouse needs cloud analytics now
Getting more data into the hands of more users across organisations is a challenge many data leaders...
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