This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

No matter what goal you're trying to achieve with the help of technology, you'll only succeed if your...

Digital Transformation, a key focus of successful organizations, proves itself a business imperative,...

Mastering deal making and integration is now a competitive imperative. At a time of rampant digital disruption,...

Navisite is a leading international provider of enterprise-class managed cloud services. But our story...

Application control, sometimes called application whitelisting,is a means for controlling the software...

Software Built for the Future. Field service management software is quickly becoming a must-have for...

Brands that excel at delivering relevant and personalised customer experiences are leading because they're...

The 2019 IT Skills and Salary Report provides the most informative and revealing insights into the inner...

If your SaaS company offers usage-based pricing, there's a good chance you've built an in-house solution...

Cloud computing has already transformed the way that businesses operate. As well as providing new efficiencies...

IT modernisation is a key focus for many organisations. Legacy infrastructure and deep-seated operating...

The hybrid cloud is unlocking massive opportunities for organizations to deliver more value for the business,...

Advances to critical infrastructure technology is opening the door to threat actors and cyber attacks...