Rackspace® OpenStack® Private Cloud simplifies cloud adoption by delivering a fully managed OpenStack...

Advances to critical infrastructure technology is opening the door to threat actors and cyber attacks...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

As enterprises embrace digital transformation, the adoption of software-as-a-service (SaaS) is robust...

The key challenge for organizations pursuing a hybrid cloud strategy is finding an operational model...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

Customer experience is the key battleground for brand differentiation in today's hyper-competitive, always-on,...

The diversity and bureaucratic nature of government agencies have complicated communication for decades....

Given the fast pace of modern business, traditional enterprise infrastructure is ill-suited to meet the...

Linux has firmly established itself as a preferred delivery vehicle for modern applications, in addition...

Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...