ERP
2021 Global Customer Engagement Review
We analyzed data from three different sources to create the first Global Customer Engagement Review....
Preparing For The Post-Pandemic Workplace
As enterprises look towards the challenges of a post-pandemic world, one thing is widely acknowledged....
M&A IT Integration Checklist: Active Directory
If your organization is involved in a merger and acquisition, the impending IT integration project might...
The Cloud for Better Comms
Technology has helped businesses make some giant leaps forward. But if you can't keep up with it, the...
Secure Access Service Edge (SASE): 7 Ways Your Business Benefits
The benefits that SASE offers organizations helps explain why Gartner estimates that by 2025, 80% of...
Legal Sector Cloud Challenges
The move to the cloud has had a profound effect on all industries, and the legal sector is no exception....
BlueSky™ Performance Monitoring
This document describes how BlueSky™ Performance Monitoring delivers a solution for monitoring GNSS...
MIT Executive Guide: The AI & Machine Learning Imperative
Companies across various industries are seeking to integrate AI & machine learning (ML) into workflows...
The State of Systems of Agreement 2020
All business processes rely on agreements — whether those are agreements between business units, clients,...
What you need to know about upcoming ESG regulations
New ESG regulations are being proposed across the world. But ESG is about more than just meeting requirements....
Key Storage Considerations in Determining Optimal Workload Placement
In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...
The US Customer Experience Decision-Makers' Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
The Mimecast-Netskope-CrowdStrike Triple Play
Security and IT organizations must protect against new attacks at scale — and safeguard data in use,...
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