IT Management
5 ways to reduce risk with continuous monitoring
The rise in breaches over the past few years has made it clear that many organizations are overwhelmed...
Digital transformation for UK policing
Policing in the UK is a benchmark for other law enforcement agencies around the world. Innovation across...
5 Steps to Secure Your Remote Workforce: a Practical Guide
Even before COVID-19, IT and security professionals knew that working remotely was becoming more popular,...
The US Customer Experience Decision-Makers' Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
CISO's Guide to Third-Party Security Management
Managing your third-party vendors' security is crucial, but security assessments are riddled with problems. Lengthy...
Making the Case for Case Management
It's been nearly two decades since the public sector took that first look into the soul of its customer...
The 12 Essential Elements of Data Center Facility Operations
70% of data center outages are directly attributable to human error according to the Uptime Institute's...
Phishing Resilience on the Mainframe
Like any other platform, the mainframe is susceptible to cyberattacks. Nefarious practices like phishing...
Dynamic Cloud Security for AWS
Amazon Web Services (AWS) is the largest provider of cloud computing services worldwide. AWS pioneered...
Customer 360 for dummies
Did you know that approximately 300 billion emails are sent every day and that about half of all email...
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