ITSM

Creating the ultimate spend-smart IT asset management system
The right technology mix for greater hardware, software, and cloud cost control. Whatever your business...

Book of Knowledge: Employee Experience
Keeping employees engaged, productive, and connected has never been more important—or more difficult....

IDC: Blueprinting a Cloud Operating Model for the Multicloud Era
The recent acceleration of digital transformation initiatives is driving the need for a cloud operating...

How 5 Enterprises Consolidated ITSM to Reduce Costs
See how five leading brands modernized ITSM with ServiceNow. For businesses that want to transform, modernizing...

How to Make a More Efficient IT Helpdesk
There's a lot riding on today's Helpdesk Managers and their teams. As organizations have expanded in...

Strategic Portfolio Management: The thing you’ve been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...

Advancing SOC Endpoint Incident Response Practices
Even with a comprehensive multi-layered protection solution in place, no organisation can prevent every...

HR Service Delivery Transformation Whitepaper
Learn how IT teams can use Workday Help to improve the employee experience instead of customization via...

DSPM Buyer's Guide
This guide will help organizations that are considering potential solutions understand how to establish...

Automation for Service Operations
As speed is vital in creating and taking opportunities, you can get ahead by automating the way work...
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