In the era of digital transformation — the evolution toward much more data-centric business models...

Worldwide Organizations are Transforming IT—and their Business—with VMware Cloud Technologies Now...

Much of our daily lives intertwine with artificial intelligence. From watching movies recommended by...

The Behavox Enterprise Conduct and Risk Report, which surveyed 3,000 corporate professionals and 600...

As cyber adversaries become more sophisticated, organizations are forced to constantly upgrade their...

Every decade or so, we've seen the technology market undergo major shifts. Over the past few decades,...

In the last 12 months we have experienced impacting events which have changed the landscape in Australia...

While cyberattacks continue to evolve in volume, organization, and sophistication, security technology...

The future is data. In a rapidly digitizing world, data is at the root of every opportunity, and essential...

As data becomes more ubiquitous, complex, and valuable, CXOs are making data management and the ability...

The humble machine log has been with us for many technology generations. The data that makes up these...

There are several roadblocks that can stand in the way of achieving operational efficiency, including...

This book consists of five chapters that explore: ...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...