Service Management
Leadership trends report: technology excellence
There was a time when the IT organization's role was clear and well defined. Spec out the workstations,...
A hybrid vision for the new era of digital transformation
If you are embarking on your digital transformation journey with cloud being an integral part, the best...
The 10 Universal Truths of Identity and Access Management
Most organizations implement technology to do things better, deliver higher value, fulfill their mission...
GBS on Now - Make work flow across the silos
Today, there is a need to re-imagine the role of delivery structures within the enterprise. A new global...
The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...
IT Service Management for SMBs in a Remote-First World
Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...
Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...
Malwarebytes Incident Response
When a cyberattack occurs, speed is one of the most critical factors in the remediation process. Cyber-prepared...
Cloud Computing for Dummies
Cloud computing is a topic that technology pros need to know to stay ahead of the computing game. Cloud...
Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and...
The top 3 IT pains of the new reality and how to solve them
For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular...
The definitive guide to Citrix Workspace
User experience and productivity. Use this guide to understand why Citrix Workspace delivers the solution...
Sign up for IT Tech Publish Hub
As a subscriber you will receive alerts and free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.