Service Management

5 ways Citrix Workspace puts user experience first
As technology has become integrated into almost every facet of how we work and live, user experience...

The Cloud for Better Comms
Technology has helped businesses make some giant leaps forward. But if you can't keep up with it, the...

The Role of Cloud in European Business Transformation
NetSuite and Frost & Sullivan have conducted a survey of 1,425 CEOs, CFOs, CIOs and IT Directors across...

The Book of Knowledge -Customer Experience
Every customer interaction matters. But how can you deliver effortless experiences that build long-term...

The evolution of process automation
Automation has a long and storied history. Today, advancements in artificial intelligence (AI) are spawning...

7 Reasons VMware Cloud Foundation is the Premier Hybrid Cloud Solution
Is your IT service delivery future ready? Application and cloud strategies are inextricably linked, and...

Microsoft Teams and Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...

Building the Business Case for ITAM
IT Asset Management (ITAM) is a set of business practices that enables organizations to better manage...

Intelligent Authentication and Fraud Prevention Intelliview
In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

The CIO’s guide to aligning technology and business strategy
Hyperautomation and low code edition Inside this CIO Guide, you'll find solutions to the problems that...

Case Study – JUSTWork
JUSTWork wants to invigorate the concept of the workplace. For that to be possible, JUSTWork needs an...
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