Telecommunications
PHP, MySQL, & JavaScript All-in-One For Dummies
Get the basics on four key web programming tools in one great book! PHP, JavaScript, and HTML5 are essential...
The Business Value of Storage Solutions from Dell Technologies
In the era of digital transformation — the evolution toward much more data-centric business models...
The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...
Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
7 trainable soft skills for outstanding agents
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...
Why a Backup Strategy for Office 365 is Essential
This short, easy-to-read research paper by IDC provides their view on why having a backup of Office 365...
Delivering On Demand: Momentum Builds Toward Flexible IT
These days, it's well understood that technology has changed the way we manage businesses, serve customers...
Cloud Security Automation For Dummies®
Get the big picture on cloud security, in all its complexity, speed, and scale. Our Cloud Security Automation...
Cloud Cyber Resilience Report
After a dynamic year for cloud native apps, Tenable has compiled a report focusing on trends and recommendations...
12 Steps for Stronger Ransomware Protection
Over the last few years, we have signed up hundreds of MSPs. We like to ask every new customer why they...
5-minute Primer: MultiLine at Work
What do you do when your employees conduct company business on their personal devices? On one hand, it...
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