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IDC study: Why strategic automation empowers IT teams and the business to thrive

Published by: ServiceNow

We all know the core benefits of automation: creating efficiencies and saving money. But what's not discussed as often is how automation empowers employees to do their best work, which in turn yields a host of other great outcomes for enterprises.
This IDC study draws on interviews with IT teams about the benefits of automation technologies – that they're experiencing now or anticipating in the future. The study focuses on three key areas:
The findings in this ebook demonstrate the transformational power of automation —and the consequences of having little or no automation.
IDC also provides recommendations to IT leaders for both employee engagement and business outcomes related to automation. Take advantage of this insight today to gain a competitive edge and spur additional growth in your business.

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Lang: ENG
Type: Whitepaper Length: 15 pages

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