14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything. Customers and businesses made the switch from in-person to online whilst customer behaviours changed rapidly. Customer expectations outpaced experiences companies could deliver and a new bar was set for expectations moving forward. This eBook discusses 14 key personalisation ideas that will satisfy the current needs of consumers.
Download now to find out how you can provide unique experiences at or before the moment of customer need.
Read More
By submitting this form you agree to NICE contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. NICE web sites and communications are subject to their Privacy Notice.
By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@techpublishhub.com
Related Categories: AIM, Analytics, Apple, Applications, Artificial Intelligence, Cloud, Collaboration, Compliance, CRM, Data Analytics, Digital transformation, Email, ERP, Machine Learning, NAS, Predictive Analytics, RAID, SAN, Software
![digital route logo](https://ittechpublishhub.com/wp-content/uploads/2023/01/NICE.png)
![14innovativepersonalisationideasforthedigitalfirstcustomer.png](https://ittechpublishhub.com/wp-content/uploads/2023/02/14innovativepersonalisationideasforthedigitalfirstcustomer.png)
More resources from NICE
![digital route logo](https://ittechpublishhub.com/wp-content/uploads/2023/01/NICE.png)
Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can help you cut through all the chatbot chatter...
![digital route logo](https://ittechpublishhub.com/wp-content/uploads/2023/01/NICE.png)
Knowledge Rocks! An introduction to knowledge...
NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible, and helpful content to customers, while helpin...
![digital route logo](https://ittechpublishhub.com/wp-content/uploads/2023/01/NICE.png)
2020 Customer Experience (CX) Transformation ...
During the pandemic, consumers are turning to customer service more than ever, thus it has become an essential key to drive company growth. As the ...