Driving Differentiation in Last Mile Delivery Digitalization Insights for the C-Suite
As well as increased delivery volumes, 'COVID sensitization' has led to customers expecting more. Last mile is an integral part of retail infrastructure and if customers aren't happy with the delivery fulfilment service, they're likely to jump ship in favor of a different supplier.
This report highlights the four megatrends shaping the delivery landscape and shows how you can make the last mile more efficient, profitable and sustainable.
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