Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and back-ends, provides a single view of the customer, enablesdelivery of a consistently outstanding customerexperience, and is flexible and scalable.
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Related Categories: Big Data, Business Intelligence (BI), Business Process Management, BYOD, Cloud Computing, Cloud ERP, Collaboration, Compliance, Consumerization of IT, Content Management Systems (CMS), CRM, Data Centers, Data management, Data Warehousing, Enterprise Resource Planning (ERP), ERP, Finance & Finance Management, Infrastructure Management, IT Management, Project Management, Service Level Management, Service Management, Virtualization
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