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Chatbot Starter’s Guide

Published by: NICE

Is your contact center struggling to determine which chatbot solution is right for you? This eBook can help you cut through all the chatbot chatter.
Get the comprehensive guide to learn which type of chatbot your contact center needs, common chatbot misconceptions and mistakes, and how your chatbot fits within the customer journey. Chatbots can offer nonstop, 24-7 service, but customers demand seamless transitions between self-service and agent-assisted help for full resolution.
Download your now to reveal all the insights you need to achieve chatbot success at your contact center!

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Lang: ENG
Type: Whitepaper Length: 17 pages

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