According to an IBM study, the vast majority of organisations surveyed are unprepared to respond effectively...

To win in the digital era, companies are seeking new ways to build apps and services, connect previously...

This report provides a brief introduction to Dell EMC's PowerStore mid-range storage appliance and documents...

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

IDC spoke with organizations to understand the IT and business impact of running applications on VMware...

Cyber attacks are increasing in frequency, sophistication, and effectiveness. The ongoing trend of successful...

Though sales and operations planning (S&OP) originally aspired to bring business functions together for...

Great customer experience is about giving customers more of what they want and need faster. It's about...

The world is becoming more tech-forward, so it's no surprise that industries are too. In a world where...

To unlock the value of their data, organizations around the world are turning to data analytics, data...

Enterprises worldwide are competing to develop the most innovative and reliable applications to meet...

IDC spoke with organizations to understand the IT and business impact of running applications on VMware...

More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...