When you think of a security operations center (SOC), what comes to mind? Is it an organized team of...

Fraudsters employ bots and automated attacks that scour apps looking for any opportunity to hijack business...

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

With today's rapidly changing market conditions and economic climate, organizations are using enterprise...

How the Content Cloud safeguards your most valuable information Your business runs on content — but...

IDC spoke with organizations to understand the IT and business impact of running applications on VMware...

When personalization isn't paying off and data doesn't help you make sound decisions, it's time to renew...

All organizations have had to accelerate their digital workforce strategies to survive global disruption....

Getting more data into the hands of more users across organisations is a challenge many data leaders...

Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...

For years, customer service has prioritized cost containment and contact deflection. Today, rising customer...

'The measure of intelligence is the ability to change.' To remain connected, productive and secure in...

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to...

Gender and age are two of the most frequently used characteristics to identify individuals because they...