Artificial Intelligence

Conversational AI and Automation Are Transforming Customer Service
Throughout the pandemic, one of the hardest hit areas of business has been the contact center. Starting...

2020 Customer Experience (CX) Transformation Benchmark
During the pandemic, consumers are turning to customer service more than ever, thus it has become an...

Better Security. Fewer Resources.
When you consider the number of headlines that appear on a regular basis about major data breaches —...

BlackBerry Cyber Suite
The challenge of securing and protecting data and endpoints is not a new requirement, but today it is...

Compromise Assessment Use Cases
With cyber attacks increasing both in quantity and sophistication, how can an organization know with...

MetriStar Top Provider Award Contact Center Platforms
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...

6 Ways to Deliver Business Value from your Cloud Data Warehouse
Data-driven digital transformation requires the ability to deliver trustworthy insights faster than your...

Frost Radarâ„¢: Global SD-WAN Vendor Market,2021
Aruba earns accolades from Frost and Sullivan. Check out the Frost Radarâ„¢: Global SD-WAN Vendor Market...

Industrial IoT for Predictive Maintenance
Discover the benefits and challenges of Industrial IoT (IIoT) enabled predictive maintenance, and how...

7 Machine Learning Use Cases
Businesses have the opportunity to unlock significant value across the organization with the help of...

Building a Digital Infrastructure for the Entire Organization
Building a Digital Infrastructure for the Entire Organization Today's business world increasingly demands...

Advanced Email Security
Email is a fundamental feature of modern business. Yet it is also the number one threat vector. Email...

How to Get Real Value from AI in Data Analytics
Increasingly, Artificial Intelligence is showing up in the products we use and the activities we engage...
Sign up for IT Tech Publish Hub
As a subscriber you will receive alerts and free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.