Collaboration
6 Ways to Future-Proof the Hospitality Workforce
A guide on how a workforce management strategy can help manage the hospitality labor problem. ...
CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...
Effective License Management With A Changing Remote Workforce
Peter Drucker, one of the most widely known and influential thinkers on management, is credited with...
The challenges and opportunities for smart cities
With urbanisation continuing at breakneck speed around the world, governments need solutions to make...
MetriStar Top Provider Award Contact Center Platforms
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...
Engaging the new digital workforce: A blueprint.
With many employees now working remotely and many others working on-site but at a physical distance,...
Reimagining your Workforce Strategy
For all the unhappiness, chaos and uncertainty created by the pandemic crisis, it has also pointed us...
Six Steps from Integrated to Enterprise Planning
Businesses have been striving for decades to integrate supply chain planning processes with those utilized...
CISO’s Playbook to Cloud Security
To secure enterprise assets in the cloud, CISO's must address several new challenges unseen in traditional...
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