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Digital Transformation and Risk for dummies

Published by: ServiceNow

Digital transformation is a critical priority for many companies across most industries, and it's more than a catchphrase.
Digital transformation is truly changing consumer and business experiences. With solutions like Uber and Venmo, we've gone from 'there's an app for that' to 'there's only an app for that.'
No industry is immune to these competitive and global pressures, and the changes go beyond the actual products and services. Companies must conduct business where their customers are while marketing and selling their products through mobile, online, or social channels. Businesses must interact with their not-particularly-loyal customers in more simple, efficient, and satisfying ways through the customer life cycle.
It's not the 'digital' part that's the biggest problem. 'Transformation' means both reinvention and completely new invention. These rapid changes produce all sorts of new — and often unexpected — side effects, including new risks. The companies that rise successfully on the other side of the digital transformation must find ways to achieve speed and quality in the digital world while maintaining trust.
Risk management across everything digital (cybersecurity, privacy,compliance, and so on) is no longer an Information Technology (IT) department-only topic and objective. The more that can be understood and applied across all areas of the enterprise, the more successful companies and their leaders will be.
Read this book to discover more about the digital transformation journey and understanding digital risk.

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Lang: ENG
Type: Whitepaper Length: 52 pages

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