CRM

Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...

Box and ECM: Key integrations that drive digital transformation
Legacy ECM solutions simply can't keep up with the way you work today. Work is more mobile, more collaborative,...

Change management blueprint for contact centre digital transformation
The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

Top 3 Challenges your Team Faces when Building in the Cloud
And what it means for your business. Today's cloud and security teams are asked to do more with less. Although...

Seven Steps to get Started with Microsoft Azure
Ready to start using Microsoft® Azure®, but not sure how to get started? Have teams within your organization...

Making an impact with Cloud Data Management
As consumers and customers, we are accustomed to easy, intuitive, and superfast transactions driven by...

Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...

The State of Systems of Agreement 2020
All business processes rely on agreements — whether those are agreements between business units, clients,...

CIO Perspectives Magazine issue 7
Business continuity for CIOs, explained. Legacy systems weren't built for the pace of change that CIOs...
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