What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage...

Content is among an organization's most critical assets. It flows through every aspect of a company,...

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

The boldest companies are taking note and giving their customers the usage-based pricing they want. And...

Software Built for the Future. Field service management software is quickly becoming a must-have for...

Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges...

If you are like most people, the sudden rush to send workers to work remotely highlighted some limitations...

To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...

No matter what goal you're trying to achieve with the help of technology, you'll only succeed if your...

This report illustrates the results of the annual ISACA® global State of Cybersecurity Survey, conducted...

Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...

Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...

Security concerns are top-of-mind for IT executives in light of highly publicized data breaches at a...

Thanks to advances in technology, the business world is changing – it's faster, it's global, and ultimately,...