CRM
The US Customer Experience Decision-Makers' Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
Enhancing Teams with enterprise-grade telephony
Today's businesses depend on a robust communications experience to drive innovation, and phone calls...
A CDO's Guide to Customer Intelligence
To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...
The state of contact centre transformation in the new digital world
The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...
The Future of Retail is Conversations
Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...
DynamoDB Users-Why Switching to Couchbase Will Save You Time and Money
Businesses using the Amazon Web Services (AWS) cloud often store their data in Amazon's DynamoDB database...
7 Ways to Work from Anywhere
Bring security and speed to the office of the future Following a massive global influx of remote work,...
Is your SaaS company's billing problem actually a data problem?
Planning a billing platform upgrade? Usage Engine, our purpose-built usage data management software,...
A 5-Step Blueprint for Master Data Management Success
Data is one of the most strategic assets for any business because it fuels digital transformation. The...
File Services with Azure NetApp Files and Cloud Volumes Service
NetApp Cloud Volumes Service and Azure NetApp Files offer something brand new: a fully-managed service...
Navigating Legacy and Multicloud
Organisations are re-evaluating the way they approach IT in order to address new needs and embrace opportunities....
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