CRM
4 Keys to Strategic Master Data Management in the Cloud
Organisations deploy a master data management (MDM) strategy to gain a single, trusted source of reliable...
Top 3 Challenges your Team Faces when Building in the Cloud
And what it means for your business. Today's cloud and security teams are asked to do more with less. Although...
A CDO’s Guide to Customer Intelligence
To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...
Telstra's Best Practice Guide to Hybrid Cloud
Hybrid Cloud is becoming the strategy of choice for enterprises that want the best of both public cloud...
Untangling the Web of Cloud Security Threats
Changing technologies and evolving threats make IT security more challenging. Business units are adopting...
Cloud Cheat Sheet (Amazon vs. Microsoft vs. Google)
Web applications have always been deployed on servers connected to what is now deemed the 'cloud'. But...
Manufacturing Transformation: Journey to the Cloud
Practical ways to achieve smarter, faster, and more responsive operations. Cloud is at the heart of digital...
An Overview of Insider Threat Management
As organistions move towards a more distributed workforce, the traditional perimeter of the office network...
2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...
The Only Certainty is Uncertainty
We cannot anticipate change, although we can bet on its coming, be it from weather, pandemics, socio-political...
The Cloud for Better Comms
Technology has helped businesses make some giant leaps forward. But if you can't keep up with it, the...
Zero Trust Access for Dummies
As businesses continue to embrace digital innovation, cloud applications, and the new work-from-anywhere...
Relationship Marketing: Create the customer relationships that last
TO DISCOVER IN THIS GUIDE : With the recent drive towards consumer privacy over the last decade, things...
Planet Retail Research
The white paper examines consumer sentiment, retailer best practices, and system requirements for maximising...
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