CRM

Disaster Recovery in the Cloud with Cloud Volumes ONTAP
In this whitepaper, NetApp examines in detail the challenges involved in setting up a DR environment,...

The State of Application Development: Is IT Ready for Disruption?
Organizational agility is more important today than ever. Digital transformation has dominated business...

Modernize the customer experience with your apps
Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...

2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...

Oracle Cloud@Customer Brings Full Cloud Experience On-Premises
Oracle Autonomous Database on Exadata Cloud@Customer and Dedicated Region Cloud@Customer powered by 2nd...

Data-Empowered Construction
In today's construction industry, data analytics is essential for maximizing performance and staying...

CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Reinventing customer service
The upheavals of 2020 created an opportunity for customer service teams to rethink service delivery and...
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