We're coming off one of the most challenging years in business history. The pandemic forced every company...

ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

Explore the top four business imperatives currently driving technology excellence and the combination...

In recent years, the role of CIO has evolved to meet a wider set of responsibilities and aspirations....

This eBook - a collaboration with Dell, Intel, and VMware - examines how technology maturity has been...

Setting up employee devices and supporting legacy applications has always been a drain on IT's time....

How good is your communications system? Today's work takes place in the office, at home, and everywhere...

After the initial network overhaul to enable work from home at the start of the pandemic, organizations...

Digital workflows create great experiences and unlock productivity. As a ServiceNow® ITSM customer,...

Once concentrated in internally managed data centers, applications and data are now distributed across...

Expectations have never been higher for enterprises to boost competitive advantage and maintain agility....

Delivering a best-in-class employee experience is essential as remote work gains momentum. Read about...

When IT is held back by silos, progress grinds to a halt. Between expensive legacy systems that don't...

For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular...