Machine Learning
Securing web applications in healthcare
You might think that healthcare would not be a target for criminals, but WannaCry – a strain of ransomware...
Key Steps to Optimizing Cloud Security
Do you know what's missing from your cloud security strategy? There's no question that moving to the...
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
Insider Threat Prevention Guide
In a perfect world, trust would never be violated. Cyber defenses would be impregnable. No employee would...
Ecommerce site search trends 2021: 900 retailers share their successes
We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...
CMO's Guide to AI for Customer-Centric Marketing
AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...
Seven Strategies to Securely Enable Remote Workers
Is your organisation ready to securely support a wide range of remote workers in the wake of a global...
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
The great optimization: A people-first guide to hyperautomation
There is a need to make complex, ad-hoc processes more accessible, more efficient, and executed with...
IDC: Strategies for Building Digital Infrastructure Resiliency
Multiple generations of applications. Multiple generations of infrastructure. Is there a way to reduce...
Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...
Activate ESG use case guide: Discover how ServiceNow drives ESG impact
Environmental, Social, and Governance (ESG) is about driving business growth while building a more sustainable,...
Key Storage Considerations in Determining Optimal Workload Placement
In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...
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