Service Management

Rococo chocolates achieves sweet success with NetSuite
London-based confectionary retailer Rococo Chocolates is growing at home and abroad thanks to NetSuite's...

Take control of diverse and rapidly evolving enterprise risks
Today's enterprises face diverse and rapidly evolving risks, including expanding regulatory requirements,...

Strategies for successfully managing privileged accounts
Getting identity and access management (IAM) right for your standard users is hard enough. What about...

Building the Business Case for ITAM
IT Asset Management (ITAM) is a set of business practices that enables organizations to better manage...

The Complete Guide to Cloud Economics
Improve decision-making, avoid risk, reduce costs and accelerate cloud adoption. There are two leading...

Everyone’s talking customer experience. Let’s make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...

NetSuite ERP vs Epicor ERP vs Sage Cloud
Enterprise resource planning ranks high among the most comprehensive, powerful data management solutions...

3 steps to delivering digital-first business growth
The exploding demand for digital services is a great opportunity for you to lay the foundation for business...

On the Agenda: The Year Ahead in Digital Transformation
Wondering how to make the journey to the cloud easier? IDG discusses how Citrix and Microsoft's joint...

Modernize the customer experience with your apps
Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...

6 Trends ITSMs Must Address
Businesses in the IT Service Management (ITSM) sector are undergoing significant change. VARs, MSPs and...
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