Customers and employees now demand that enterprises make their operations more responsible, effective...

The white paper examines consumer sentiment, retailer best practices, and system requirements for maximising...

Experiences are more than just touchpoints—how customers achieve their desired outcomes is what matters. Read...

The 2019 IT Skills and Salary Report provides the most informative and revealing insights into the inner...

As enterprises look towards the challenges of a post-pandemic world, one thing is widely acknowledged....

To deliver IT services with speed, consistency and accuracy, you need complete visibility across your...

IT service businesses are a huge part of the economy, and increasingly, with hybrid business models,...

Wondering how to make the journey to the cloud easier? IDG discusses how Citrix and Microsoft's joint...

Data is the business-critical lifeblood of your digital transformation, enabling new revenue streams,...

Digital technology has changed market dynamics. Customers expect great experiences, and digital transformation...

This e-book offers five fundamentals to help you find a new approach to identity access and management...

What's preventing your business from maximizing your data? Businesses face challenges on all fronts to...

Discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more...

When a cyberattack occurs, speed is one of the most critical factors in the remediation process. Cyber-prepared...