The Inner Circle Guide to Omnichannel
ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering more contact channels while maintaining the human connection. See compelling industry statistics and feedback from current cloud contact centers, along with a deep dive into the benefits of NICE CXone cloud solutions.
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Related Categories: AIM, Analytics, Applications, Artificial Intelligence, Cloud, Collaboration, Compliance, Connectivity, CRM, Databases, Disaster Recovery, Email, Employee Experience, ERP, Flexible Working, Machine Learning, NAS, Network, Predictive Analytics, SAN, Software
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