Not All End User Experience Monitoring Solutions Are Created Equal
Digitization has undoubtedly changed the way companies do business with their customers, partners and employees. It has also impacted the way IT and applications teams monitor business activities with a renewed focus on the end user's experience. This white paper addresses the difference between common end-user experience monitoring approaches to inform your monitoring strategy.
The Riverbed® SteelCentral™ approach to End User Experience Monitoring enables IT to address key use cases that other approaches cannot, such as quantifying the financial impact of IT performance on workforce productivity and customer service, establishing SLAs based on business processes, and validating the impact of IT change on end user experience.
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Related Categories: Applications, Big Data, Business Intelligence (BI), Business Process Management, BYOD, Cloud, Cloud Computing, Collaboration, Compliance, Consumerization of IT, Content Management Systems (CMS), Data Center, Data Centers, Data management, Data Warehousing, Email, End User Experience, Enterprise Resource Planning (ERP), Finance & Finance Management, Infrastructure Management, IT Management, Laptops, Network, Operating System, Project Management, SaaS, Sales, Server, Service Level Management, Service Management, Virtualization
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